Over the Curb

Veteran GM Jason Heard digs deep to offer practical, proven insights and best practices to drive profitability and productivity in every department.

Do I Really Need a BDC?

Can the sales department do the same work as the business development center? - Illustration by Jesussanz via Getty Images

Why do you have a business development center? Heard urges dealers debating whether to empower or disband their BDCs to consider whether its duties can be carried out by any other means.

Will I Ever Be a GM?

Climbing the dealership management ladder requires commitment to the goal and practical steps to meet it. - Illustration by mushakesa via Getty Images

Are you ready to make the leap to the general manager’s chair? Auto retail veteran shares a five-step process you can use to maximize your potential and improve your chances.

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